How to use social media at workplace context

I used to work in a grocery store. We used a lot of social channels in digital form to connect with each other and report. 

We didn’t have any meetings with the staff, but we had a chat group in this app called Workday. In the app, we were able to ask about new products or anything that seemed uncertain during the shift. It was great, because there was a low threshold to send a message and ask questions. We also used it to inform others, for example in case a client wanted a special product and it needed to be handed to them during the next shift. Besides that, we had an app in which we could request shifts.

In a grocery store, of course there are many apps and contacts you need when ordering more stock to a store. However, I’m not so familiar with them. I used different kinds of apps to make price tags and campaigns. Those are not social media apps, but that’s pretty much my experience. Mostly I spent my time in the store. I do know that my boss used email a lot and had digital courses and meetings. 

Besides these things, we haven’t had lots of social media platforms to use.